Returns & Exchanges
At Kave Home Korea, we want you to love your space. If you are not completely satisfied with your purchase, you can request a return or exchange within 14 days of delivery provided the items are in their original condition.
Return Process
- 1.Submit a Request
Log into your account or contact our customer service team within 14 days of receipt to initiate your return or exchange request.
- 2.Pack Your Items
Ensure the furniture or decor is placed back in its original packaging with all assembly tools, manuals, and protective materials included.
- 3.Schedule Collection
Our specialized logistics team will contact you to schedule a convenient time for the pickup of large furniture items or provide a shipping label for smaller decor.
- 4.Receive Your Refund
Once the item is inspected at our warehouse, your refund will be processed to your original payment method within 7-10 business days, minus applicable shipping fees.
